1. AC Question's Avatar
    Prism II phone tmobile. Is there anyway around this without a major hard reset?
    09-19-2014 04:05 AM
  2. anon8380037's Avatar
    Have you tried unlocking your device by unlocking your device with the help of Gmail account and Android device manager ? First try logging in over the Google account and then on a new tab search for android device manager tap on the very first result appears above the page, wait for sometime to show the device online tap the unlock button over there....

    Note: In order to work out with this process you device must have access to the Wi-Fi/Mobile Data.
    afaik you cannot unlock directly with ADM. You can set a new lock with a new pin but you would need to input that on the phone.

    Sent from my SM-N9005 using Tapatalk Pro
    09-19-2014 06:28 AM

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