1. AC Question's Avatar
    I got my Galaxy s5 a couple months ago and I have tried to do this software update several times on 3 different Wi-Fi's. It will download and restart my phone and then say that the update failed and was interrupted. I've done some research and the only thing that I found are people have problems if the phone was rooted...that being said my phone is not rooted.
    09-19-2014 09:07 AM
  2. jmagid51's Avatar
    What I do is go to the local McDonald's and use the WiFi there and enjoy a cup of great coffee. It works all the time as their WiFi is very solid.
    09-19-2014 11:38 AM

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