1. mustizmr's Avatar
    Hello, I've run ınto a serıous problem wıth my phone sınce yesterday. I was usıng the phone fıne yesterday, no prıor problems, put ıt ın my pocket for 2 mınutes and when I took ıt out ıt was stuck ın a constant loop of showıng "Samsung Galaxy S4 GT-I9500", how ıt normally starts but ıt won't go any farther. Now every 6 seconds ıt flashes the start up message, dısappears and repeats. When I go to charge ıt all that shows up ıs a grey battery that flashes every 5 seconds or so. I'm currently travelıng through Slovakıa and I'm supposed to meet an ımportant aquaıntance ın Austrıa tomorrow but have all theır contact ınformatıon on the phone. I've been readıng up on other's ıssues wıth theır Galaxy s4's but havent been able to fınd an exact match of my sıtuatıon. I've trıed pullıng the battery to no success, but I want to waıt on goıng any further ın fıxıng ıt myself untıl I fınd out more precıse ınformatıon. Today I went to many tech stores around Bratıslava but no one was able to help me or knew. It just updated wıthın thıs past week so I'm assumıng one of the apps on the phone ıs causıng a software ıssue from the update, but I'm currently unable to turn the phone on to delete any and fınd out. I would really apprecıate any advıce on how to fıx thıs very ımportant problem for me. I can further add any ınformatıon needed, just ask. Thank you!
    09-23-2014 12:21 PM
  2. belodion's Avatar
    Welcome to AC.
    If the tech stores were unable to help, perhaps we can!

    It may be that the battery is failing. See if you can find a repairer or phone store who will let you try a good battery....if it seems to fix the problem, you can then buy a new one.

    If it is not the battery, and you are able (although from your post I think you are not able) to enter Recovery Mode, a Cache Partition wipe may help, or, if your personal data is backed up, a Factory Reset.

    Posted via Android Central App
    09-23-2014 03:16 PM

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