HTC 1 issue connecting to PC

[AC Question]

Hi,

I tried connecting my HTC1 to my laptop yesterday for the first time since the latest software upgrade and I am getting a message "USB Device Not Recognised" I need to transfer photos from my phone for work. I tried it on another laptop with the same result. One laptop is windows 7 32bit and the other is windows 7 64bit. Any advise is greatly appreciated.

Thanks,
Shane.

 

[B. Diddy]

Welcome to Android Central! Try reinstalling HTC Sync Manager, since it should have the most current USB driver as well. Download HTC Sync Manager