09-24-2014 12:31 PM
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  1. AC Question's Avatar
    AC Question
    Hi,

    I tried connecting my HTC1 to my laptop yesterday for the first time since the latest software upgrade and I am getting a message "USB Device Not Recognised" I need to transfer photos from my phone for work. I tried it on another laptop with the same result. One laptop is windows 7 32bit and the other is windows 7 64bit. Any advise is greatly appreciated.

    Thanks,
    Shane.
    09-24-2014 04:28 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try reinstalling HTC Sync Manager, since it should have the most current USB driver as well. Download HTC Sync Manager
    09-24-2014 12:31 PM
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