A
AC Question
Bought a 2 mo old S5 off CraigsList which was originally purchased on Amazon as an "International unlocked" phone. 3 days later I see vertical lines on the screen so I need it to be repaired. Samsung USA said it is a UK model (I also gave them IMEI & S/N) so send it to UK for repair. Reached UK repair and they said they can't accept int'l shipments. So I sent it to a friend in England who sent it to Samsung for me and then back to me once Samsung had returned it to him. Got the phone back today, opened up the box and the letter says "...it's not working because your handset has been found to be of non European origin." So who in the Samsung world can tell me where my phone was built so I can return it there for repair? I'm ready to ditch it as I already have $80 in international shipping and customs duties and now I'll have to ship it again somewhere. This customer service is for the birds!