1. AC Question's Avatar
    I have just bought a U Watch on Ebay, which is supposed to be compatible and able to pair with my Galaxy S5.
    Done all the usual checks, visibility etc.

    I get message 'Confirm passkey is ******* to pair with BT WATCH' then it thinks about it for about 15 seconds, then I get 'Pairing failed incorrect PIN or password'.

    Bluetooth definitely fine on phone as my Nokia headset works fine every time.

    Really appreciate some help on this... very frustrating... Thanks
    09-29-2014 11:17 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did the watch not come with any documentation? Some Bluetooth devices have a fixed passcode, which is mentioned in the documentation.

    I found this manual on the web, which mentions downloading and installing an apk file to your phone, so you could try that as well: https://download.chinavasion.com/download/CVXR-A339.pdf
    09-29-2014 01:08 PM
  3. blowdell's Avatar
    Hi B .Diddy and thanks for your welcome and reply.

    The pdf / documentation you posted is what came with the watch, but thanks anyway for that, handy to have a pdf version. :-)

    It doesn't matter which way you initiate the scan from... the BT watch or the phone, it generates a random and different passcode each time. the passcode does correspond on each device and you have to press OK on the G S5 to confirm... then it just won't pair! I'm stumped on this one.

    The apk file you mention, is the app which enables the phone to communicate with the watch BUT only once it's paired!, so until I can achieve the pairing, the app useless!

    There are loads of these being sold on Ebay and they all say it's compatible with the S5.

    Why am I getting error messages when trying to pair my Bluetooth Paring with my S5?-bt-1.jpg Why am I getting error messages when trying to pair my Bluetooth Paring with my S5?-bt-2.jpg
    09-29-2014 02:14 PM
  4. B. Diddy's Avatar
    When you get that passkey request, can you enter that code on the watch?
    09-29-2014 03:16 PM
  5. blowdell's Avatar
    Nope! I've tried touching the smart watch screen all over to see if that were the case.

    Re attached pic .... it's the smartwatch that's generating the code (different every time) and as per the instructions (pretty poor English) you're just supposed to hit ok on the phone... and it pairs.

    I'm just wondering if there is some other bluetooth problem.... OR (god forbid) that this watch ISN'T compatible with the GS5!!

    I'm far from a technophobe and can normally sort this kind of thing out, with a bit of help from Google, and there is normally someone whose had the same problem, but can't find it this time!
    09-29-2014 04:16 PM
  6. blowdell's Avatar
    Sorry... forgot to add the pic

    Why am I getting error messages when trying to pair my Bluetooth Paring with my S5?-bt-3.jpg
    09-29-2014 04:20 PM
  7. B. Diddy's Avatar
    Can you try pairing the watch with another phone or device?
    09-29-2014 04:58 PM
  8. blowdell's Avatar
    Ok B. Diddy.... After approx 8 hours... I'VE DONE IT!!

    I did it by accident on the GS5 but was petrified to unpair it in case I couldn't do it again!! As your last message came up, I was indeed reaching for my spare old Motorola XT, to try it on that, which I did.

    On the GS5 I had accidentally touched the bottom left of the smart watch screen between the PIN request and pressing OK on the GS5... So I tried it on the XT and the sequence is:

    Scan, then pair .... THEN press the bottom left button on the smart watch, then press OK on the smart phone. Now then, I have just looked at the instructions again and it does indeed say press confirm, but I have completely miss understood that instruction as press to confirm... as in press OK on the smart phone!!!

    Not sure if this has been me being thick or the instructions lost in translation but whatever... a valuable lesson for anyone who comes across the same problem.

    Thank you so much for your help and quick resposes... and apologies for being a bit of an *****!!
    B. Diddy likes this.
    09-29-2014 05:27 PM
  9. B. Diddy's Avatar
    Great! That manual looked like kind of a challenge to understand, so I'm glad you figured it out!
    09-29-2014 07:23 PM
  10. Ric76's Avatar
    Had the same issue...

    Restarted both devices as per the instructions in the documentation.. Paired immediately.
    10-16-2015 07:28 AM
  11. Blackthunder52's Avatar
    Hey
    I'm not even able to find my U8 smartwatch in the bluetooth settings can anyone help
    03-27-2016 06:03 PM
  12. Stacey Jenkins1's Avatar
    Oh my goodness. THANK YOU SO MUCH!!!! I have been trying for days to get this thing paired. So glad I came across your post.
    06-13-2016 10:54 AM
  13. Karan vir Arora's Avatar
    Blowdell thanks to you I saved 8 excruciating hrs !!! I mean I followed your instructions and viola I was in business thanks to you I have surpassed the same issue in regards to incorrect pass key damn u good my man!!!
    06-29-2016 03:59 PM
  14. Jyu Gwailo's Avatar
    Just received my SmartWatch today, same problem. With the help of your posts, problem solved in 5 minutes. Thank you
    09-06-2016 05:28 PM
  15. Linda Winchester's Avatar
    Ok B. Diddy.... After approx 8 hours... I'VE DONE IT!!

    I did it by accident on the GS5 but was petrified to unpair it in case I couldn't do it again!! As your last message came up, I was indeed reaching for my spare old Motorola XT, to try it on that, which I did.

    On the GS5 I had accidentally touched the bottom left of the smart watch screen between the PIN request and pressing OK on the GS5... So I tried it on the XT and the sequence is:

    Scan, then pair .... THEN press the bottom left button on the smart watch, then press OK on the smart phone. Now then, I have just looked at the instructions again and it does indeed say press confirm, but I have completely miss understood that instruction as press to confirm... as in press OK on the smart phone!!!

    Not sure if this has been me being thick or the instructions lost in translation but whatever... a valuable lesson for anyone who comes across the same problem.

    Thank you so much for your help and quick resposes... and apologies for being a bit of an *****!!
    After months not knowing how to connect watch I decide to Google it seen your page tried it viola on thanks
    09-17-2016 11:31 PM
  16. tank900's Avatar
    Watch recognize phone then when I attempt to pair, it says pairing then it say make sure smart watch is ready. I've turned watch on and off and turn on Bluetooth capabilities.
    Help
    09-18-2016 11:53 PM
  17. B. Diddy's Avatar
    Watch recognize phone then when I attempt to pair, it says pairing then it say make sure smart watch is ready. I've turned watch on and off and turn on Bluetooth capabilities.
    Help
    See response in your other thread: http://forums.androidcentral.com/sam...ml#post5428645
    09-19-2016 02:59 AM
  18. matiliam's Avatar
    doesn't work on my motog3
    09-20-2016 02:33 PM
  19. matiliam's Avatar
    Ok B. Diddy.... After approx 8 hours... I'VE DONE IT!!

    I did it by accident on the GS5 but was petrified to unpair it in case I couldn't do it again!! As your last message came up, I was indeed reaching for my spare old Motorola XT, to try it on that, which I did.

    On the GS5 I had accidentally touched the bottom left of the smart watch screen between the PIN request and pressing OK on the GS5... So I tried it on the XT and the sequence is:

    Scan, then pair .... THEN press the bottom left button on the smart watch, then press OK on the smart phone. Now then, I have just looked at the instructions again and it does indeed say press confirm, but I have completely miss understood that instruction as press to confirm... as in press OK on the smart phone!!!

    Not sure if this has been me being thick or the instructions lost in translation but whatever... a valuable lesson for anyone who comes across the same problem.

    Thank you so much for your help and quick resposes... and apologies for being a bit of an *****!!
    is there anything elce i cold do
    09-20-2016 02:35 PM
  20. B. Diddy's Avatar
    Welcome to Android Central! Do you also have a UWatch?
    09-20-2016 06:00 PM
  21. Mike Long4's Avatar
    When you get that passkey request, can you enter that code on the watch?
    No it want let me enter it
    10-18-2016 08:18 PM
  22. B. Diddy's Avatar
    Welcome to Android Central! Did you read through this entire thread? Does anything mentioned here help you?
    10-18-2016 08:53 PM
  23. Pramod Menon's Avatar
    Thanks a ton , this really helped. I was struggling to get my U8 paired with my Moto g4 , thanks to you didn't need 8 hours!!! Cheers..

    Pramod
    10-27-2016 06:48 AM
  24. Sarah King2's Avatar
    Holy christ Blowdell thank you so much. I was having trouble understanding the stupid thing too. But when you said you had to press confirm on the watch itself, duh, thank you for helping me not feel like a moron.
    12-10-2016 05:16 PM
  25. Blake Burkett's Avatar
    Thank-You soooo much i have been trying for hours i could not get it paired i tried every thing i thought this was a big rip off, I am so happy for you mistake keep making mistakes Thanks again - 1010bob
    02-05-2017 04:16 PM

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