1. AC Question's Avatar
    Hi there

    I have a Galaxy S4 mobile. Voice recordings play at an audible volume usually; however when I plug in my headphones the volume is but a whisper. Please assist?
    10-02-2014 02:17 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! You're not talking about voicemails, right? You mean audio recordings using a voice recorder?

    Just to be sure, you're certain the headphone jack is plugged in all the way, right?
    10-02-2014 02:37 AM
  3. Krispy_8's Avatar
    Hi, yes audio recordings with a voice recorder and headphone is plugged in properly. I tested it with another set of Samsung headphones. So puzzled.
    10-02-2014 02:57 AM
  4. B. Diddy's Avatar
    And you're saying that these recordings sound normal over the main speaker, but just not on headphones, correct? I just want to make sure that the same recordings also don't sound soft over the main speaker, in which case I'd wonder about a blocked or clogged mic.
    10-02-2014 03:11 AM
  5. Krispy_8's Avatar
    Yes, all recordings sound normal over main speaker yet are extremely faint when headphones are connected. The music player works perfectly with the headphones on.
    10-03-2014 12:26 AM
  6. B. Diddy's Avatar
    Very strange. My fallback recommendation is to try wiping the cache partition, which won't erase any personal data: Reset: Samsung Galaxy S 4 | T-Mobile Support
    10-03-2014 01:08 AM
  7. Krispy_8's Avatar
    Awesome, thanks for the assistance.
    10-06-2014 08:15 AM
  8. B. Diddy's Avatar
    Did it work?
    10-06-2014 10:32 AM

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