Why isn't my mobile data working but I can use the hotspot just fine?

A

AC Question

mobile data is not working but i can use the hotspot

Few days ago i reset my samsung s3 after that i can't use the mobile data in my phone like i can't sign in facebook, chrome, play store. But i can use whatsApp and viber. and also i can use the hotspot.
 

B. Diddy

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Re: mobile data is not working but i can use the hotspot

Welcome to Android Central! Do you mean that you can use your phone as a wi-fi hotspot for other devices? When you turn on mobile data, do you get a 3G or 4G indicator in the notification bar?

Did you just do a full factory reset? Was there any reason you did so?
 

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