1. AC Question's Avatar
    have pattern security set up on phone and exceeded attempts so backup pin is required and I don't remember it. I didn't set up phone when I set up a security lock and I'm going to lose everything in my phone. Is there any possible solution to getting back into phone without losing all my data in phone?
    10-08-2014 06:53 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you mean that you didn't set up the phone when you set up the security lock? Did someone else set up the security lock? Can you ask that person what the PIN is? I'm not trying to lecture here, but the unlock pattern and PIN are probably the most important thing to know about a device.

    Try bringing the device to you wireless store and see if they can assist.
    10-08-2014 06:59 PM

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