1. AC Question's Avatar
    i was in a store and my phone is gone i need to cancel or delete my cc acct from google play how do i do this
    10-09-2014 09:22 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Hopefully you had the phone set to have a lockscreen.

    1. Change your Google password now. Do it on any computer. If you don't already, start using two-step authentication.
    2. Go to google.com/android/devicemanager. If the phone is connected to the web and hasn't been factory reset, you may be able to locate the phone. You can also send a command to erase its data, but unfortunately there's no way to confirm that it was successfully wiped.
    3. Contact your wireless provider and report your phone stolen. They will put the phone's IMEI on a blacklist to prevent anyone else from using the phone to make calls. Be aware that if you end up recovering the phone, this would mean that you can't use the phone either, because I'm not sure if a blacklisted phone can be removed from the blacklist again.
    10-09-2014 09:27 PM

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