1. AC Question's Avatar
    I have Comcast phone service bundled with cable TV and internet. Could that be why it shows as unavailable? Too much tech for this 62 year old Luddite, I guess.
    10-10-2014 05:57 PM
  2. Rukbat's Avatar
    Comcast sends the caller ID information to your cellphone carrier. They send it to your phone. There are a couple of reasons you could be receiving that message - your Comcast phone account is set to block ID on all calls (dialing *67 before the cellphone number should unblock for that call) or Comcast (not famous for getting things right) may have messed something up.

    Call someone else's cellphone - somneone on a different cellphone carrier. If it works, it's your carrier causing the problem, call them. If not it's Comcast, call them.

    (From a 72 year old definitely non-Luddite.)
    10-11-2014 12:27 AM

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