1. AC Question's Avatar

    So I did a factory reset on my Galaxy S4 (Android 4.4.2) for some reason, and after that I can't get any mobile data. Wifi, calls, SMS work fine.

    So I have tried to put my SIM in an Iphone and it works so it's not a network related problem.

    The strangest part, I have tried to use a SIM from another network in my S4, and it works fine as well!

    So the issue doesn't make any sense to me, any idea where to look?
    10-12-2014 10:32 PM
  2. Rukbat's Avatar
    Look to your carrier. See if they can figure it out. (A good carrier will first try a new SIM in your phone. If that fixes it - and there's a good chance it will - you're good.)

    Basically what you've got here is that the SIM has been proved to be good and your phone has proved to be good, but they won't work together. Some problems are easier to fix than to figure out.
    10-13-2014 12:01 AM

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