Why my note 3 didn't update the softwere and why it stay at%24
My phone it downladed the 408mb but when i instaled it is good shoutdown but when i see the % it run to %24 then it stoped and the phone turn on
Re: Why my note 3 didn't update the softwere and why it stay at%24
You either had the phone rooted or you installed the "unofficial" KitKat. You can bring it back to official MJ5 Recover MJ5 (it'll immediately want to update to NB4, then to NC2 - KitKat).
(That link is for the 900a - AT&T. If yours is another version, look in that carrier's section, and I'm sure you'll find a recovery for a stock 4.3 for it.)