1. Anthony Marques's Avatar
    Earlier today I was playing fifa and as soon as the game ended I lost all data signal. The 4G icon still shows but only the green arrow shows and the signal strength is only one bar now, compared to the usual two. I restarted multiple times and turned airplane mode on and off and nothing changed. I also tried searching for other networks and didn't find anything.
    10-13-2014 04:30 PM
  2. belodion's Avatar
    A duff SIM? A duff SD card? Network temporarily down?

    Posted via Android Central App
    10-13-2014 04:37 PM
  3. Anthony Marques's Avatar
    According to this there are problems all around me in florida Metro PCS outage or service down? Check current status | Down Detector however when i try to call someone, it tells me that service is suspended because i didnt pay. I have an automatic billing thing so maybe it messed up but i still dont know which one is causing the service interruption
    10-13-2014 06:02 PM
  4. KeepItReal's Avatar
    You need to restart the phone by pulling the battery when the phone is on. If an internal battery that can not be removed, simultaneously press the power button & volume down button. Just turning the phone off/on won't do it. Also, look at Settings, Mobile Network, and make sure Data Enabled is selected.

    Posted via the Android Central App
    10-13-2014 06:16 PM
  5. Rukbat's Avatar
    I'd wait until tyey restore their service. Then, if it still didn't work, I'd call them from another phone, ask to speak to billing (or. more likely, press the right buttons to get to billing), and see if your bill is being paid on time.
    10-13-2014 07:41 PM
  6. jhawkins14's Avatar
    I don't know how but I lost all of my APN (access point names) settings. Check with your carrier for their settings. Took me a weekend to find this. I have no idea how they could get removed / changed. Bad S.I.M. card?
    06-15-2015 02:35 PM

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