1. rave_gaurav's Avatar
    Hi

    I am facing a strange problem for the past month or so. All of a sudden my Win 8 laptop (HP ProBook 4430s) won't detect the nexus 5 mobile.

    Strangely all other devices (non nexus mobile) on this laptop works well. Also my mobile worked fine on another laptop - Sony (Win 8 64 bit)

    Nexus 5 - ver 4.4.4 (latest)

    I have tried the following but in vain:
    1. Rebooted laptop as well as mobile.
    2. Tried all the 4 USB ports
    3. Refreshed/scan for hardware changes the Device Manager
    4. Changed the USB cable twice
    5. Scanned with 'latest USB driver windows' for android
    6. On the mobile swappd the options between MTP and PTP

    I can see the mobile getting charged but can't access its storage

    Kindly suggest a workaround.

    Regards, GS
    10-14-2014 08:25 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It might be related to a bad Windows Update from August. See these threads for more info:

    http://forums.androidcentral.com/goo...ng-device.html
    http://forums.androidcentral.com/goo...ng-tablet.html
    10-15-2014 01:01 AM

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