1. Kelli Faris's Avatar
    I have had to do the factory reset many times over the time I have owned my tablet all due to it freezing up. Normally everything comes back once I return to my google account and open the app. store, now all I can get is a working blue line under the app with a Downloading... its been many hours and nothing is changing
    10-18-2014 04:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you try another factory reset after encountering this issue? Do your other Google apps like Gmail, Calendar, Google Drive, etc., work normally?

    Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

    If the problem persists, even with another factory reset, then the device itself might just be failing, considering how often you have issues with freezing. Budget off-brand devices will have a significantly higher rate of hardware or firmware defects, and unfortunately they also have much less support from the manufacturer.
    Rukbat likes this.
    10-18-2014 07:28 PM

Similar Threads

  1. Samsung S5: Facebook Contact Images Not Showing In Messages
    By warrior2486 in forum Samsung Galaxy S5
    Replies: 7
    Last Post: 11-26-2014, 05:52 AM
  2. Motion Launch - Double Tap Not Working As Expected
    By TJGEsq in forum Google Play edition HTC One M8
    Replies: 1
    Last Post: 11-15-2014, 07:09 AM
  3. Whats a good app that block calls for my LG2 phone ?
    By Scott111 in forum General Help and How To
    Replies: 4
    Last Post: 10-18-2014, 04:34 PM
  4. Replies: 0
    Last Post: 10-18-2014, 04:03 PM
  5. Replies: 1
    Last Post: 10-18-2014, 02:19 PM