1. r0brwy's Avatar
    When I switch my phone on the time screen appears normally. When I swipe this to get to the loader a series of full screen ads appears. They advertise Amazons app and come from ads by google. I have to swipe these before I get to the loader. Apart from being annoying, these could delay the use of the phone in an emergency. Is there a way of stopping this ? I appreciate that we must tolerate adverts but I feel this is a step too far. Any help much appreciated.
    10-26-2014 06:11 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. What device and app are you using?
    10-26-2014 10:35 AM
  3. r0brwy's Avatar
    Thanks for replying. I have a Star 9500. At this point I am not using any ap to my knowledge. This occurs before the loader appears. I use Nova but reverted to the standard loader and the phenomena still occured.
    11-02-2014 01:00 PM
  4. Rukbat's Avatar
    Install 2 apps, Avast Mobile Security & Antivirus and Malwarebytes Anti-Malware

    Run one (overnight - it takes a long time to run). When it's finished, let it quarantine or delete anything it finds. Once it's finished, run the other one. Same thing - let it quarantine or delete anything it finds.

    It sounds as if you have some malware in your phone.
    11-02-2014 05:07 PM
  5. r0brwy's Avatar
    Thanks I'll give it a try, I;ll let you know how I get on.
    11-04-2014 11:21 AM

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