1. Applejack69's Avatar
    When changing my password, I apparently misspelled it twice in row. Afterwards, when I tried to open my phone, I entered what I thought was the password six times in a row and then all my data on the phone (photos, videos, contacts, data files, music, etc.) was deleted and the SD card was wiped clean.

    Is all of this data automatically saved to the cloud? If so, how do I get it back?
    10-28-2014 05:16 PM
  2. Almeuit's Avatar
    Unfortunately if you didn't setup any back-up data before hand it has been erased. Google doesn't have anything set to automatically back up information unless you tell it to.
    10-28-2014 05:25 PM
  3. Applejack69's Avatar
    WOW! What a crazy system. So if you know someone who has a Samsung phone that you don't like, all you have to do is enter the wrong password six times and they lose everything? Unless, of course, they were tech savvy enough to set up some kind of failsafe system to begin with. Mercy! That's nuts. Why not have it set up like an email password? Nothing works unless the correct passwords is entered (and nothing is lost if it is not).
    10-28-2014 05:35 PM
  4. Applejack69's Avatar
    So if my IT guy had set something like this up on my phone, what would the procedure be to bring it back?
    10-28-2014 05:40 PM

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