1. Technoboss27's Avatar
    I have taken my phone in twice because my phone overheats and battery drains quickly. They have sent it off to be checked and found nothing wrong with it, but it is still doing it. It can drain 30% off battery in 1 hour without me even going on it and it also gets very hot. I don't want to buy a new phone because I like this phone except for when it does this. Anyone know why??
    10-31-2014 10:27 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

    1. The main Settings>Battery screen.
    2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
    3. The Screen category (to see total Screen On time).
    4. The Cell Standby category, if present (to see Time Without Signal).


    Also, do you have an SD card inserted? If so, a corrupt media file on there can cause the system's Media Scanner to get stuck on it, working overtime and causing overheating and battery drain. You might see something like "Mediaserver" or "Media" using lots of battery in the battery stats. Try unmounting the card in Settings>Storage, removing it, then rebooting. See if the battery drain recurs.
    KAY ATCHISON likes this.
    11-01-2014 01:40 AM
  3. MaxieMo's Avatar
    Success!! Before reading this post, my battery had repeatedly heated up, drained, and totally shut down my phone. I thought it was the end of my phone's life. After reading this, I removed my SD card, and then reseated it and my phone sprang back to life, and no more heating up and no more battery draining. Thank you!!!
    04-26-2015 09:30 PM
  4. wendyschief's Avatar
    I don't have an Sd card and mine still overheats
    05-22-2015 02:59 AM
  5. Nabil Katabi's Avatar
    Same for mine, I have taken of the SD Card and it still overheats and drains very rapidly.
    05-26-2015 07:17 AM

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