Can't Connect To Any Google Apps (Galaxy S5)
Hi all,
I'm having an issue connecting to any of Google's applications (Play Store, Play Books/Music, Gmail, Adsense, etc.) With the exception of Chrome, which is loading fine.
My phone was previously rooted with Towelroot, but since then the root was removed with an OTA update by AT&T. I started getting the issue around then, but I'm not sure if it caused by that itself.
I've done a hard reset of the phone, and I'm still having the same problem. I can't even open the Play Store at all now, as it wants me to connect a Google account.
My phone is essentially unusable at this point as I no longer have any apps on it, and I'm unable to download them from the Play Store in a browser either.
So far I have tried removing cache, resetting the date and time (automatic and manual), uninstalling updates (before factory reset) and a full reset of the phone. Nothing has worked.
I have checked other threads and the only solution I've found that I haven't already tried is modifying the hosts file, but I can't access that because my phone isn't rooted.
The problem persists on both my WI-FI and data conection, so I know it's not that.
This is my first Android phone so perhaps there's something obvious I'm missing. I'm a recent convert from iPhone, and I really want to love this phone, but I've had nothing but problems so far
Any help would be appreciated, thank you.
Hi all,
I'm having an issue connecting to any of Google's applications (Play Store, Play Books/Music, Gmail, Adsense, etc.) With the exception of Chrome, which is loading fine.
My phone was previously rooted with Towelroot, but since then the root was removed with an OTA update by AT&T. I started getting the issue around then, but I'm not sure if it caused by that itself.
I've done a hard reset of the phone, and I'm still having the same problem. I can't even open the Play Store at all now, as it wants me to connect a Google account.
My phone is essentially unusable at this point as I no longer have any apps on it, and I'm unable to download them from the Play Store in a browser either.
So far I have tried removing cache, resetting the date and time (automatic and manual), uninstalling updates (before factory reset) and a full reset of the phone. Nothing has worked.
I have checked other threads and the only solution I've found that I haven't already tried is modifying the hosts file, but I can't access that because my phone isn't rooted.
The problem persists on both my WI-FI and data conection, so I know it's not that.
This is my first Android phone so perhaps there's something obvious I'm missing. I'm a recent convert from iPhone, and I really want to love this phone, but I've had nothing but problems so far
Any help would be appreciated, thank you.