[AC Question]

im trying to add same apps to my new phone im connected to WIFI and added a Google account but it still came up with that error so can u pls help me thks

[B. Diddy]

Welcome to Android Central! What device do you have?

Try going to Settings>Apps>All, select Google Play Store, and tap Force Stop, then Clear Cache/Clear Data. Do the same for Download Manager. Now try again.

If that doesn't work, try going to Settings>Accounts​, and remove your Google account, then add it back again.

[AC Question]

its a new fone i have got it connected to wifi and have add a new google account i have took off the google account and put it back on but it is still not working my mob is a huawei ascend Y530 telstra

[natrat]

ive got a huawei ascend Y530 and i have tryed deleting the google account and added it again it didnt work and i cleared the cache i havent done the downloader manager how do u do that

[B. Diddy]

The Download Manager should be listed in Settings>Apps>All, along with Google Play Store. Select it, tap Force Stop, then Clear Cache and Clear Data. Do the same for Google Play Store.

[B. Diddy]

Welcome to Android Central! Does this happen on wi-fi and mobile data? If only on wi-fi, have you tried other wi-fi networks?

Try going to Settings>Apps>All, select Google Play Store, and Force Stop, then Clear Cache/Clear Data. Do the same for Download Manager.