Why are my group MMS delayed?

A

AC Question

MMS delayed receipt problem on Moto X (Verizon)

For all group messages on my Moto X, I have a delayed receipt of responses, usually by several hours. The exception is if I happen to send another group message, I will receive all the responses to all group messages at the same time - almost like by sending a group message, the responses were "pushed" through. A second problem is, for one of my group messages, I receive responses from one of my friends (Android phone, also Verizon carrier) as an individual text instead of within the group like how she sent it. I have tried shutting down and restarting, factory reset, new Moto X phone, new SIM card, different messaging apps, checked any and all settings possible, and whatever else Verizon and Motorola suggested. A couple of "solutions" worked on a very temporary basis (i.e., for an hour or two maximum). My previous phone was a basic phone, but so were my sistets' phones and they do not have the same problem. I hate my phone and would throw it against a wall if I didn't need it! Does anyone have any idea what the problem could be, and, more importantly, a solution that will actually work??
 

srkmagnus

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May 23, 2010
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Re: MMS delayed receipt problem on Moto X (Verizon)

Welcome to the forums! It definitely sounds like a network issue, not so much as a problem with your actual device. When sending the mms, are you also sending to contacts with iPhone devices? If so, then that could be a problem on their end with iMessage.

To make sure everything is OK on your end, I'd suggest making sure the device is fully updated.
 

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