What do you do if you forgot your password?

[AC Question]

what do you do if you forgot your password

my finger print doesn't work and I forgot my alternative password

 

[Mary Scro]

Re: what do you do if you forgot your password

i just had this same problem, and fixed it using an answer from another post. If you log on to Android Device Manager on your PC, select "lock phone". It asked me for a new password, which I entered. I then used that password to get into my phone. I will now be deleting the fingerprint scan and using a pin....too risky!!