Why is my screen going black during a call?

A

AC Question

problem with screen going black during a call

I can still have the conversation, but don't know where the buttons are when they ask you to press a certain number.
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: problem with screen going black during a call

It goes black when you bring it near your face, so you can't press buttons with your cheek. If it doesn't come back on within a second or two after you take it away from your face, the proximity sensor is bad.
 

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