Why won't my phone allow any updates or allow me to download anything and I have the available space of 180MB?

[AC Question]

My phone will not allow any updates nor can I download anything. available space 180MB

my son was downloading games and ran up the storage it said at on point while deleting the games something may cause damage, I believe it did but cant seem to troubleshoot... Please help I don't want to factory reset but will if necessary

 

[Rukbat]

Re: My phone will not allow any updates nor can I download anything. available space 180MB

Make and model of phone? Version of Android running on it?