1. AC Question's Avatar
    I called HTC tech support and they said it must be repaired and it is out of warranty. I did two factory resets and it still does the same thing. Everything else works perfectly.
    11-07-2014 08:07 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you mean "Ring will not pull up?"

    Does the Power button work at all? If the Power button is faulty, that might cause your problem. That would still require a skilled technician to replace or repair.
    11-07-2014 09:25 PM
  3. Laurie Sherrod's Avatar
    POwer Button And everything else works fine. When it is aslEep and being waked up, you slide a ring up. Pulling your finger across the ring quit waking it up today (barely can move the ring). If someone calls me, I can get it to wake up and works fine until It goes to sleep and I push the power button to wake it the next time. Can see everything on screen in sleeP mode, just cannot pull ring enough to wake.
    11-08-2014 12:13 AM
  4. B. Diddy's Avatar
    Does the touchscreen otherwise work ok? If not, there might be a problem with the digitizer, which detects your touch.
    11-08-2014 10:45 AM

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