[AC Question]

Ive used all my attempts on screen code, now its asking for google information, have entered all this and still wont reconise my google account info

[B. Diddy]

Welcome to Android Central! Are you sure you used the right Google account? Do you have multiple ones? Maybe you should bring it back to the store where you got it and see if they can assist.

[Rukbat]

Or try one of the methods at How To Unlock Android Phone If You Forget the Password Or Pattern Lock