11-08-2014 11:29 PM
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  1. AC Question's Avatar
    AC Question
    Running Windows 8 on PC. Kies won't work. Message is Outlook not installed, and it gives no other options.
    What other software can I use?
    11-08-2014 05:28 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does Kies give a reason why it won't work? Do you have to unlock the phone from the lockscreen first, and can't access it due to the broken screen? If so, try this method: http://forums.androidcentral.com/gen...ed-screen.html
    11-08-2014 07:50 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Did you enter the contacts as Google contacts? If so, they're at Google Contacts (and it's the reason all contacts should be entered as Google contacts).
    B. Diddy likes this.
    11-08-2014 11:29 PM
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