11-10-2014 10:21 AM
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  1. banilov's Avatar
    banilov
    Hi guys i went to device manager but it cant locate my phone and i dont see anywhere where i am given an option to reset my passwaord please please help me.
    11-10-2014 06:57 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    If you can't locate the phone, it's because the phone is turned off, or the SIM has been removed.

    You can't change the password. If the phone can be located (IOW, contacted), you can erase all the information on it. If you click on Erase, and the phone is off, it will get erased the next time it's turned on.
    11-10-2014 10:21 AM
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