I changed to a pin while around someone I didn't trust. Now that I'm not there, I tried to remove it but it was greyed out. I've read many forums and cannot find an answer. One said to change to a password and that would allow the change to swype - it didn't. Now the security section has disappeared and only gives the option to encrypt.
I can't Clear Credentials because it is greyed out. I've read through dozens of feeds and none of the answers apply. I can follow directions but I'm not the most tech-savvy person.
Welcome to Android Central! So you're unable to go to Settings>Security any more? If you can, go to the Device Administrators section and see if there is anything besides Android Device Manager that is checked. If so, uncheck those other apps. Then try changing your unlock method again.
I have cleared the cache partition. The security options still only list Encryption, the Clear Credentials is still greyed out, and Device Administrators still only shows Android Device Manager.
I'm not quite sure what happened. When you set the PIN code back then, do you remember how you did it? Did you go to Settings>Security, and select the screen lock option?
I ended up doing a factory reset. The security password is finally gone. Thank you for all of your help! I wouldn't have know what other options to try before my last-ditch effort.