11-28-2014 02:20 AM
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  1. Elena Cristina Tiuca's Avatar
    Elena Cristina Tiuca
    We have now created google account and when I entered the Play Store app, I can not download because the following message appears: "Error retrieving information from server (RPC: S-7: AEC-0)"
    11-27-2014 04:42 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?

    Here are a few things to try:

    1. Go to Settings>Apps>All, select Google Play Store, Force Stop, then Clear Cache/Data. Do the same for Download Manager.
    2. Go to Settings>Accounts, and remove your Google account from the device. Then add it back again.
    3. Go to Google Wallet on the web and make sure your credit card info is valid.
    11-28-2014 02:20 AM
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