1. Tejas Me's Avatar
    In trying to pair my Jawbone Era with my Samsung Note 3, the phone seems to find the ERA but then I get "Incorrect PIN or password" & "unable to communicate,," Yes, the ERA is turned on. However, at no point in time does it give me an option to put in the PIN or password! I have searched all over the bluetooth settings, and can't find a way to have my phone give me an option to put in the PIN. HELP Please.
    I am posting here, a general question because post under note 3 receives no attention.
    12-07-2014 10:17 AM
  2. anon8380037's Avatar
    Hello. Try unpairing it, delete the era and start again.

    I don't have my Plantronics BT headset with me to check how it paired.

    Hopefully a new Bluetooth scan on the Note 3 while the era is in searchable mode will get it pairing properly.

    I have 3 phones and I know the default code on my Plantronics h/s is 0000 but I don't know atm if the Note 3 uses it.
    As you say it doesn't seem to accept a pin input.

    The Note 3 will issue a random 6 digit passkey to pair with another phone for example, and if it's not acknowledged by accepting the offer on the other device, it will issue another 6 digit pin if you start again.



    From my SM-N9005 Note 3 on Tapatalk
    Rukbat likes this.
    12-07-2014 06:50 PM
  3. Stephen keith's Avatar
    In trying to pair my Jawbone Era with my Samsung Note 3, the phone seems to find the ERA but then I get "Incorrect PIN or password" & "unable to communicate,," Yes, the ERA is turned on. However, at no point in time does it give me an option to put in the PIN or password! I have searched all over the bluetooth settings, and can't find a way to have my phone give me an option to put in the PIN. HELP Please.
    I am posting here, a general question because post under note 3 receives no attention.
    03-07-2016 01:56 PM
  4. Dan1960's Avatar
    The key is holding down the TALK button on the jawbone and SLOWLY sliding the jawbone's on/off switch to on. The light circle has to be alternately blinking white and red. Once it is recognized by the phone, tap on the device name to pair. note: on the samsung, the icon next to 'ERA by Jawbone' should be a headphones image.
    08-30-2016 04:35 PM

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