[Srinath J1]

Hi,
I have Moto E and i never use the mobile data and use always wi fi only.
but the device is using the mobile data with out my permission even after i turned off the mobile data. and even when i restrict background data a warning then appears in the menu that you pull down from the top, saying 'background data turned off, touch here to turn on' and it won't go away unless you touch it, thereby de-restricting background data.
and i dont know what to do so please help me

[belodion]

Welcome to AC.☺

Is this a device that you have on a contract with a particular network? If so, discuss it with them and see whether they can and will do anything about it. Tell us the country and network if you like.

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