12-13-2014 11:20 AM
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  1. nasir797979's Avatar
    nasir797979
    so i was watching a video on YouTube and then my S4 just turned off. my battery is fine as i have tried at my friends phone plus my charger is working well. even whilst charging it doesn't show the charging icon or light plus doesn't show up when i plug it in my laptop. what should i do?
    12-13-2014 11:06 AM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    Originally Posted by nasir797979
    so i was watching a video on YouTube and then my S4 just turned off. my battery is fine as i have tried at my friends phone plus my charger is working well. even whilst charging it doesn't show the charging icon or light plus doesn't show up when i plug it in my laptop. what should i do?
    Let the phone charge overnight then try turning it on in the morning. If that doesn't work, still consider a battery replacement and see if that works. Let us know if you get it booted.
    12-13-2014 11:18 AM
  3. nasir797979's Avatar
    nasir797979
    yeah, if i charge it too long the phone heats up and i got a new battery and the phone still heats up. i'm clueless to what happened to my phone.
    12-13-2014 11:20 AM
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