1. iomegaman's Avatar
    I was prompted to update my android software and elected to try despite knowing I likely did not have enough free space. Now on startup I get only the incessant spinning multi colors normally seen at startup. Phone has not operated in weeks. Any ideas that may correct?
    12-23-2014 01:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-5994
    12-24-2014 04:34 AM
  3. iomegaman's Avatar
    I got it to the recovery screen then next the droid on his back again with a red triangle on his chest and the message 'No Command" below him

    12-24-2014 11:41 AM
  4. B. Diddy's Avatar
    Ok, what about the next step? Press and hold Power, then while holding it, tap the Volume Up key, then release both buttons. Do you see the Recovery Menu?
    12-24-2014 02:14 PM
  5. Rukbat's Avatar
    Contact your carrier - they may be able to reflash the update. If not, it has to go to Google to be reflashed. (And if you have a decent carrier, they'll give you a refurb rather than making you wait weeks for a phone. It's one reason some people pay more - some carriers give better service than others, and that matters to some people.)
    iomegaman likes this.
    12-25-2014 12:44 AM
  6. iomegaman's Avatar
    That did work and the phone is back up and running. thanks so much for the help!
    B. Diddy likes this.
    12-26-2014 10:33 AM
  7. B. Diddy's Avatar
    Great! What was it that ended up working--getting into Recovery Mode or flashing the stock ROM?
    12-27-2014 02:20 AM

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