1. Kait Moreno's Avatar
    So I spent $150 to get a refurbished Sprint LG G2 through Asurion in November after cracking the screen on my HTC One. I then recently soft bricked my Sprint LG G2 while messing with a ROM. Before that though, I was having problems with maps and parts of the touchscreen not working. I got fed up with it so I decided to take it in to Sprint and see what would happen. They didn't even look at it and ordered me a new one, however they have to send the old one back to Asurion. My question is whether or not I should go through the trouble of getting it back to stock since there is no physical damage. Any advice? Will Asurion check and charge me?
    12-26-2014 08:04 AM
  2. dpham00's Avatar
    I haven't heard of anyone getting charged but I would return to stock to be safe.

    Btw, I know Verizon does extended warranty option with no deductible for situations like this, not sure if sprint does

    Sent from my Verizon Samsung Galaxy Note 4
  3. Golfdriver97's Avatar
    Welcome to the forums. I am not sure. I have yet to use any form of insurance. I am currently asking around.
    12-26-2014 09:19 AM
  4. dpham00's Avatar
    I haven't heard of anyone getting charged but I would return to stock to be safe.

    Btw, I know Verizon does extended warranty option with no deductible for situations like this, not sure if sprint does

    Sent from my Verizon Samsung Galaxy Note 4
    Golfdriver97 likes this.
    12-26-2014 09:29 AM

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