1. jklongneck1's Avatar
    I have a Moto G. When I receive text pics or text photos, my Messenger app (standard Android messenger) closes down and pops up an error msg saying "Unfortunately, messenger has stopped". This only happens when I scroll over a pic/photo. It doesn't let me even view the pic/photo or the conversation. Any help??
    01-06-2015 01:47 PM
  2. AZgl1500's Avatar
    First do a full Power Off, wait a minute, then power it back ON.

    if that don't work...........

    just as a method of diagnosing where the problem might lay,

    install a different SMS app, I suggest Textra as it is simplistic and works great.
    => * Textra SMS - Android Apps on Google Play

    If the problem still exists, you have a phone problem....
    jklongneck1 likes this.
    01-06-2015 03:18 PM

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