01-13-2015 10:57 PM
tools
  1. fred and karina's Avatar
    fred and karina
    If my phone gets turned off for any reason i have to wait a couple of days before it will turn back on but once on works perfectly
    RickyGuillen likes this.
    01-13-2015 10:22 PM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. What device do you have?
    01-13-2015 10:31 PM
  3. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Welcome to AC
    What device are you using? It's likely a bad battery. If your device has a removable battery, I'd look into buying a new one.
    01-13-2015 10:31 PM
  4. fred and karina's Avatar
    fred and karina
    Its a s4 but the battery works fine once its back on and ive also tried a different battery from my wife's phone
    01-13-2015 10:44 PM
  5. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Hmm. By off you mean completely powered off, right? Not just with the screen off?
    I would try wiping the cache partition.
    Steps can be found here: https://support.t-mobile.com/docs/DOC-5744
    01-13-2015 10:57 PM
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