1. AC Question's Avatar
    , I press on Power Off soft button on the screen but the display seems to be frozen. I can't unlock the screen either (simple swipe), it looks like my display does not respond to touch control anymore
    01-16-2015 11:02 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! You can force a power off by pressing and holding the Power button for about 15-20 seconds. Then boot into Recovery and try wiping the cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-14686
    01-16-2015 12:17 PM
  3. belodion's Avatar
    Have you tried a battery pull?
    (Oops, posted same moment as above.)

    Posted via the Android Central App
    B. Diddy likes this.
    01-16-2015 12:17 PM

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