Why am I unable to download any apps from play store if I use the mobile internet?

[Devender31]

i am unable to download any app from play store if i use mobile internet.

if i try to install any app it is showing installing and its showing the same continuosly if i use mobile internet but it is getting downloaded if i am using wifi.
how to solve it
Thanks in advance.

 

[B. Diddy]

Re: i am unable to download any app from play store if i use mobile internet.

Welcome to Android Central! Which device do you have? So it installs apps ok over wi-fi, but not on mobile data? Does the device access the web on mobile data normally otherwise, like on the browser, or in the Email app? What sort of download speed are you getting on mobile data?