Why isn't my friends Facebook information showing up on my new device?

[AC Question]

my friend facebook information isn't shoing up on a new device.

My friend old phone is in the shop so, she got a new device. Her facebook information isn't showing up. It's action as if she is starting a new account but, she already has an account active.

 

[B. Diddy]

Re: my friend facebook information isn't shoing up on a new device.

Welcome to Android Central! She's sure she signed in with her main Facebook account when first opening the Facebook app?