A
AC Question
Poor WiFi connectivity with Samsung Galaxy 4
Just got a new (replacement) G4 and now have problems with rapid wifi signal drop off when not close to the router. Confirmed signal drop off with wifi analyzer.
Seems to be specific to the phone as multiple other devices work fine on same router (Actiontec with wpa2).
Disabling Bluetooth didn't help.
Turning wifi on and off didn't help.
Forgetting then restoring connection didn't help.
Dropping other devices off the network didn't help.
"Cleaning" or wiping the antenna cover didn't help, but I didn't take apart beyond taking off battery cover.
Seems like it is specific to the phone settings or hardware.
suggestions?
Just got a new (replacement) G4 and now have problems with rapid wifi signal drop off when not close to the router. Confirmed signal drop off with wifi analyzer.
Seems to be specific to the phone as multiple other devices work fine on same router (Actiontec with wpa2).
Disabling Bluetooth didn't help.
Turning wifi on and off didn't help.
Forgetting then restoring connection didn't help.
Dropping other devices off the network didn't help.
"Cleaning" or wiping the antenna cover didn't help, but I didn't take apart beyond taking off battery cover.
Seems like it is specific to the phone settings or hardware.
suggestions?