Why is literally every sound heard in calls?

[AC Question]

Every Sound Heard in Calls, Galaxy Note 4

I have a Galaxy Note 4, Android version 4.4.4. When I'm in a call (on Bluetooth, speaker, regular phone, whatever) the person on the other end can hear EVERY sound from my phone. That's text sounds, email sounds, keyboard tap sounds, EVERY sound. What do I do to make it stop? It's with every call too, and I use my phone for business, so I can't have this happening because it's very distracting to clients. What do I do? PLEASE help.

Again the details of my phone are:
Phone: Samsung Galaxy Note 4
Android Version: 4.4.4

If other info is needed, let me know and I'll help as much as possible
Thank You

 

[B. Diddy]

Re: Every Sound Heard in Calls, Galaxy Note 4

Welcome to Android Central! Have you considered using a good Bluetooth headset?

 

[Droidhawk]

I do use a Bluetooth headset. Still every sound on my phone is heard on the other end of any call. It's really annoying, how do I make it stop?

By the way, I'm the person who made the original question post.

Thank you for any and all help.
Droidhawk

 

[B. Diddy]

Welcome to Android Central! Which Bluetooth headset do you have? Some have better noise isolation than others. My wife used to have a Blue Parrott over-the-ear headset that could block out our crying kid in the backseat of the car!

 

[Droidhawk]

I have the Blue Parrott as well.

The sounds I'm talking about are not coming from background noise in the room. The sounds I'm talking about are from my phone itself.

For example, when I'm in a call and I pull up my texting app to send a text while I'm in a call. The person on the other end of the call can hear the sound my phone makes when I select the app, then the sound when I select the person to text, then they hear every tap sound for every key I tap on the keyboard, then they hear the sound my phone makes when I hit send, and so on.

It's literally every sound, and noise my phone makes (not background noise from the room I'm in). Even when an email hits my phone, they hear that.

Those are the noises I'm talking about. How do I make that stop? How do I make it so the person on the other end of all my calls doesn't hear every sound/noise from my phone?

Thank you again for all the help,
Droidhawk

 

[B. Diddy]

Ah, I see. That is really strange--I don't think I've ever encountered that.

Try the general troubleshooting step of wiping the cache partition, which won't erase any personal data. https://support.t-mobile.com/docs/DOC-14686