1. AC Question's Avatar
    I have a brand new note edge. It charged OK the first three days. Now the phone won't charge and there is a message "battery not charging." I have plugged it into the wall and the car, turned it off and on and tried again. All to no avail. Please help.
    01-20-2015 07:23 PM
  2. anthony2558's Avatar
    Bring it back and have them exchange it for a properly working phone.

    Have you done a reset or battery pull. Do you have enough charge to do a factory data reset. Are you able to try another battery, to see if you have a bad one.
    01-20-2015 07:31 PM
  3. NoteEdge's Avatar
    Thanks for your response. I'd prefer not to do a reset. I'll be going back to the store tomorrow if I have to.
    01-20-2015 07:50 PM
  4. Tracy Manzanares's Avatar
    My note 4 edge wont charge! Ive had it less then two months and ive plugged it in to everything! why wont it charge? It was plugged in, charged up to 40% and then stopped! now ive been without my phone for 2 days!
    what can I do?
    08-24-2015 10:03 AM

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