01-25-2015 06:02 PM
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  1. AC Question's Avatar
    AC Question
    I have a Samsung galaxy note 4. I cannot connect to the wireless internet at my work.
    We have a firewall and IT has reset it. I returned to phone thinking it was the phone and the new one won't connect either. My IT guys can't see a problem. I have done all resets, safe, soft and factory. Some mentioned that there are some "bugs" in the 4.
    Any Ideas - before I return and get a different phone
    01-25-2015 05:25 PM
  2. DenverRalphy's Avatar
    DenverRalphy
    Retired Network Mod
    What error messages are you getting from your Note 4 when trying to connect to the wifi at work?
    01-25-2015 05:32 PM
  3. snowmmk's Avatar
    snowmmk
    it is telling me incorrect password and I have used the same one for 3 years. Samsung does not think the phone is the problem. Yet no one else in the company has an issue connecting. IT has reset the firewall and I still can't connect so I am really frustrated.
    01-25-2015 06:02 PM
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