Prestigio Electronics Smartphones and Tablets
Hi Guys,
Ive had a really bad experieince with a company called Prestigio Electronics. I have had a Pap7600 Duo (love the name). It was relatively inexpensive and offered a god spec. Within 4 weeks the screen failed. A local expert said it was unrepairable. My question is, has anyone else had a bad experieince with Prestigio products and service? I returned the phone to their repair centre nearly 3 months ago. They never let me know what was going on and things have excalated to a point where they refuse to take my calls (I have advised them I am having to record them for all the lies they are saying). They have promised a credit and various other things, none of which ever materialise! Ive emailed them 3 times with no reply, they work out who I am on their chat programme and just say that they'll "get back to me". Ive asked for call-backs until ive gone blue and must have spena fortune on 0345/0808 number calls. I'm at my wits end and will have to go to the small claims court to get my money back I think. I'm just appalled at their behaviour. Once I told the supervisor I was recording my calls, he jusy said, "no you cant, now the phones going down". I would greatly appreciate anyone elses feedback on this company. Am i the only one having a hard time? Al
Hi Guys,
Ive had a really bad experieince with a company called Prestigio Electronics. I have had a Pap7600 Duo (love the name). It was relatively inexpensive and offered a god spec. Within 4 weeks the screen failed. A local expert said it was unrepairable. My question is, has anyone else had a bad experieince with Prestigio products and service? I returned the phone to their repair centre nearly 3 months ago. They never let me know what was going on and things have excalated to a point where they refuse to take my calls (I have advised them I am having to record them for all the lies they are saying). They have promised a credit and various other things, none of which ever materialise! Ive emailed them 3 times with no reply, they work out who I am on their chat programme and just say that they'll "get back to me". Ive asked for call-backs until ive gone blue and must have spena fortune on 0345/0808 number calls. I'm at my wits end and will have to go to the small claims court to get my money back I think. I'm just appalled at their behaviour. Once I told the supervisor I was recording my calls, he jusy said, "no you cant, now the phones going down". I would greatly appreciate anyone elses feedback on this company. Am i the only one having a hard time? Al