Why won't my Samsung Galaxy Tab 3 video player work?

[AC Question]

samsung galaxy tab 3 video player wont work

When I click on the video player the scren goes black and then an error message comes up saying the video player has stopped working. OS is 4.4.2

 

[B. Diddy]

Re: samsung galaxy tab 3 video player wont work

Welcome to Android Central! This happens simply upon opening the video player (without selecting a video to play)?

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-16226

 

[STARGATE]

Re: samsung galaxy tab 3 video player wont work

Clear the cache and restart the device. In most cases, that works.

 

[Naveed Khan7]

Re: samsung galaxy tab 3 video player wont work

When I click on the video player the scren goes black and then an error message comes up saying the video player has stopped working. OS is 4.4.2