02-05-2015 01:19 PM
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  1. AC Question's Avatar
    AC Question
    Yesterday I pulled my phone out to discover it had turned itself off for some unknown reason. When I tried to turn it back on, it got stuck in a bootloop. I couldn't get it out so I let it exhaust its battery and then recharged it without turning it on. It is still stuck in a bootloop and after spending most of the day researching the problem I have made no progress. I have tried putting it in download mode but it is still at 0% after about 30 minutes. I don't mod my phones and am kind of confused as to the source of this problem. I would greatly appreciate it if anybody can offer a solution.
    02-04-2015 11:57 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! You might have to do a hardware button factory reset: https://support.t-mobile.com/docs/DOC-7590
    02-05-2015 01:19 PM
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