07-06-2015 03:32 PM
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  1. AC Question's Avatar
    AC Question
    Recently "upgraded" to lollipop. Now sometimes when I receiver a notification like text or snap it shows and my screen doesnt turn off. This happened all night the other night and battery was dead because screen was just on. It doesnt happen all the time. Anyone have any ideas?
    02-05-2015 08:21 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. What device do you have?
    02-05-2015 08:59 AM
  3. Javier P's Avatar
    Javier P
    Ambassador
    Moderator
    Go to settings - display and set "ambient display" off. See if that helps.
    Golfdriver97 likes this.
    02-05-2015 09:07 AM
  4. Echo343's Avatar
    Echo343
    I'm having the exact same issue. I have a Moto X (2nd Gen). Ambient display is off. Help please?

    -Matthew
    07-06-2015 02:46 PM
  5. Echo343's Avatar
    Echo343
    I figured it out. The app I was using for my contacts and dialer didn't know how to play nice with the moto display (ambient display) and would push notifications to the active display which would wake the phone. Since it wasn't supposed to do this while moto display was on and active display was off, the phone didn't know to go back to sleep once it woke up.

    The solution was to uninstall the contacts and dialer app and use a different one that knows how to play well with the moto display. Right now I'm using android's stock dialer app.

    -Matthew
    07-06-2015 03:32 PM
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