1. ACConspiracies's Avatar
    I've had my galaxy note 3 for just over a year now and I'm encountering a strange problem with it... sometimes, and this happens at random times... I lock my phone and the screen doesn't turn back on??? I have to take out the battery and put back in and turn it on... its really annoying... I haven't got any physical damage on it... can someone tell me what's going on and help me???
    02-08-2015 02:58 AM
  2. Haalcyon's Avatar
    Try wiping the cache partition. It solves all kinds of problems...

    1. Turn the power off.
    2. Press the volume up+home+power keys until you feel the phone vibrate.
    3. Release the power and home keys but continue to press the volume up key until you enter the Recovery menu.
    4. Use the volume up or down keys to navigate and the power key to select the 'wipe cache partition option.
    5. Select 'Reboot' when done.

    from the venerable Note 3π
    02-08-2015 04:08 AM

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